Virtual Placement Drive of IIFL Finance for B.COM, BBA and MBA students
IIFL Holdings Limited (NSE: IIFL, BSE: IIFL) is the apex holding company of the entire IIFL Group, promoted by first-generation entrepreneurs. Formerly known as India Infoline Limited, IIFL offers a gamut of services including financing, wealth and asset management, broking, financial product distribution, investment banking, institutional equities, and realty services through its various subsidiaries. IIFL Holdings with a consolidated net worth of Rs.28,248 million as of the half-year ended September 30, 2015, has a global presence with offices in London, New York, Houston, Geneva, Hong Kong, Dubai, Singapore, and Mauritius. Our well-entrenched network of close to 2,500 business locations is spread over 850+ towns and cities in India.
To know more about IIFL, please visit our website – www.indiainfoline.com
Customer Care Executive
Desired Candidate Profile:
Graduate from commerce background
Interested in sales/target-based job
Should belong to service class family
Ready to sign a 1-year bond
Job Location: KOTA
Salary: 2.04 lacs + Lucrative Incentives
Attend to Walk-In customers and address their issues w.r.t. Gold Loan process & various schemes offered at IIFL.
Verify the customer’s KYC & complete online registration.
Provide after-sales service to existing customers and obtain references from them to increase customer base.
Provide good customer service experience while pledging/releasing/interest payment transactions.
Ensure to bring in New CUIDs (New Customers) and maintain good relationships with existing customers for generating renewal & referral business.
Participate in field-marketing activities to improve the brand visibility of the IIFL_Gold Loan branch in the catchment areas and generate leads of prospective customers.
Drive cross-sell of other financial products to existing customers.
Ensure customer calling as per CRM leads (Winback, Customer Referral & Leaders app fresh leads) and update in the system.
Process Adherence & Compliance:
Adhere to the standard operating procedure of the organization and maintain all important registers at the branch level.