IIFL Finance

Virtual Placement Drive of IIFL Finance for B.COM, BBA and MBA students

Company Details:

IIFL Holdings Limited (NSE: IIFL, BSE: IIFL) is the apex holding company of the entire IIFL Group, promoted by first-generation entrepreneurs. Formerly known as India Infoline Limited, IIFL offers a gamut of services including financing, wealth and asset management, broking, financial product distribution, investment banking, institutional equities, and realty services through its various subsidiaries. IIFL Holdings with a consolidated net worth of Rs.28,248 million as of the half-year ended September 30, 2015, has a global presence with offices in London, New York, Houston, Geneva, Hong Kong, Dubai, Singapore, and Mauritius. Our well-entrenched network of close to 2,500 business locations is spread over 850+ towns and cities in India.

To know more about IIFL, please visit our website – www.indiainfoline.com

Designation :

Customer Care Executive

Desired Candidate Profile:

  • Graduate from commerce background

  • Interested in sales/target-based job

  • Should belong to service class family

  • Ready to sign a 1-year bond

Job Location: KOTA

Salary: 2.04 lacs + Lucrative Incentives

Key Responsibilities:

Customer Service:

  • Attend to Walk-In customers and address their issues w.r.t. Gold Loan process & various schemes offered at IIFL.

  • Verify the customer’s KYC & complete online registration.

  • Provide after-sales service to existing customers and obtain references from them to increase customer base.

  • Provide good customer service experience while pledging/releasing/interest payment transactions.

Business Development:

  • Ensure to bring in New CUIDs (New Customers) and maintain good relationships with existing customers for generating renewal & referral business.

  • Participate in field-marketing activities to improve the brand visibility of the IIFL_Gold Loan branch in the catchment areas and generate leads of prospective customers.

  • Drive cross-sell of other financial products to existing customers.

  • Ensure customer calling as per CRM leads (Winback, Customer Referral & Leaders app fresh leads) and update in the system.

Process Adherence & Compliance:

  • Adhere to the standard operating procedure of the organization and maintain all important registers at the branch level.

Collections:

  • Ensure strong follow-up for interest collections to keep NPAs in control.

Registration Link – https://forms.gle/UmCe3Gx3Nv82yXHr9

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