CPUEST for B.Tech

Admission Criteria:

Entrance Test Details: 
  • Exam Syllabus: Same as JEE Main
  • Exam Duration: 90 min
  • Mode of Examination: 
  1. Online: From anywhere using Desktop/Laptop with a camera. This exam is proctored though Artificial Intelligence. You can also take online Test at our admission office in Kota also
  2. Offline Center: Kota
  • Examination Date:  12th May, 19th May, 2nd June, 16th June and 7th July (Student can opt any one date). For each test, the result shall be declared within 7 days after examinations.
  • Exam Pattern:
  1. Exam consists of 45 Multiple Choice Questions with only one correct answer. 
  2. Each correct answer will award 4 marks and 1 mark will be deducted for the wrong answer. 
  3. Exam shall be proctored with AI (Artificial Intelligence) 
  • Scholarship: 
  • Criteria1: Based on students performance in CPUEST, scholarship up to 90% in tuition fee shall be awarded.
  • Criteria 2: Scholarship is also given to meritorious students based on their past academic performance. For this see scholarship details on course info page 
  • Note: In case a student is eligible to receive scholarship under both criteria, then he/she will receive scholarship whichever is higher.  
  • How to Apply:
  1. Apply online and fill all details at www.cpur.edu.in 
  2. Deposit Application fee Rs 1000/-
  • Terms & Conditions
  1. A student can appear in the CPU-EST only once in an academic session. In case it is found that the student has appeared more than once then, his eligibility for Scholarship shall stand canceled.
  2. Scholarship shall be strictly decided on the basis of the performance of the students subjected to scoring minimum cut off marks in each subject.
  3. The final decision to award scholarship and any other benefits will remain with Career Point University management and this decision will be final and binding on candidates.
 
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Infosys BPM

Job Description 1

Infosys BPM is hiring for Technical and Non-technical Skills Such Java/.Net /SAP & Customer support roles for PAN India

 

Job Title: Technology Support Engineer
Job Location: Hyderabad/Bangalore/ Pune/ Chennai
Qualification: MCA/MSC-CS Graduate
Shifts: Willing to work in rational shifts 24*7
Experience: Freshers

Technical and Professional Requirements-

  • MCA/MSC-CS graduate ( Full time) with 0-1 years of experience & willing to work for Application Support or Development

  • Freshers who are ready to work for Any technology Support or Development Projects

  • Knowledge of any of the technologies Such as Java/.Net /PL-SQL with UNIX, /Database/SAP, etc.

  • Basic programming knowledge or Troubleshooting

  • Strong Analytical skills

  • Excellent communication skills

  • Ready to work in a 24X7 support model

  • Preferably looking for immediate joiners

Responsibilities-

  • Implement support activities in line with client needs and architectural requirements.

  • Ensure continual knowledge management,

  • Adherence to the organizational guidelines and processes.

Job Description 2

Title: Customer Support /Service Desk
Location: Bangalore/ Pune/ Hyderabad
Experience: 0 -1 Years
Qualification: MCA/MSC-CS Graduate
Shifts: Willing to work in rational shifts 24*7

Technical and Professional Requirements-

  • 0-1 year with basic knowledge  in Service Desk/ Tech support process / Cloud Computing Process

  • Excellent communication skills – C1 equivalent proficiency

  • Displays excellent customer service skills and capabilities

  • Response, diagnosis, resolution, and tracking by phone, email, chat, and social media of customer support queries.

  • Maintain response and resolution speed as defined by SLOs

  • Keep high customer satisfaction scores and follow quality standards in 90% of cases.

  • Use the existing knowledge base to provide a customer-facing root cause assessment.

  • Provide customer-facing bug progress summary using available tools and platforms.

  • Handle escalations raised by customers and partners.

  • Handle consults from the lower tier to assist in case resolution

  • Good presentation and client Interfacing skills

  • Ability to identify process improvement ideas, mentor team members on implementing improvement ideas/Six Sigma/lean projects

  • Confidently communicates current performance and improvement ideas with the client

Job Responsibilities-

  • Actively troubleshoot to identify, assess, record, resolve, or escalate incidents and service requests ensuring they are handled within an agreed time limit and within agreed processes

  • To participate in an on-call Rota, providing a 24-hour, first-line support service to users.

  • Response, diagnosis, resolution, and tracking by phone, email, chat, and social media of customer support queries.

  • Maintain response and resolution speed as defined by SLOs

  • Keep high customer satisfaction scores and follow quality standards in 90% of cases.

  • Use the existing knowledge base to provide a customer-facing root cause assessment.

  • Provide customer-facing bug progress summary using available tools and platforms.

  • Handle escalations raised by customers and partners.

  • Handle consults from the lower tier to assist in case resolution

  • Ability to identify process improvement ideas, mentor team members on implementing improvement ideas/Six Sigma/lean projects

  • Confidently communicate current performance and improvement ideas with the client

Education and other requirements-

  • MCA/MSC- Computer Science

  • Willingness to work in rotational shifts

  • 24X7 operations

  • Flexible with Weekly Offs

Request you to share the data along with the resume of the interested candidate’s max by 18-Aug-21.

Note: Resume should be in PDF or Word Format (Not in Google Drive)

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